Q & A


About Us

P & T is a brand which focuses on "Distinctive, Fine + Pink" lifestyle Est. 2020. We are located in Mississauga, Ontario, Canada, minutes away from Toronto Pearson International Airport, Mississauga City Hall, and Square One Shopping Centre.

We hope you feel healthy, pretty and happy everyday. Every purchase you make partially contributes to nonprofits and charities. 

About the Owner

Professor, Interpreter, Translator, Aircraft Maintenance Engineer, proud Small Business Owner, and a dreamer.

Our Customers 

We hope our brand resonates with prospects whose personalities are similar to ours: "Distinctive, Fine + Pink".

Products

P & T Silk Collection is made of 100% pure mulberry silk. Silver Collection is made of 925 sterling silver. All of our Silk Collection as well as many other products are handmade.

Products are made in China unless indicated otherwise. 

Shipping

We offer Free Domestic Shipping on orders over C$99. We use Canada Post.

We only ship within Canada at this moment. 

Free Local Delivery 

We offer Free local delivery on orders over C$79. We deliver to most of the neighbourhoods in Toronto, Etobicoke, Mississauga, Brampton. If you live in eligible area, after you enter your shipping address at checkout you will find this option available.

Curbside Pickup

We offer option of Free Contactless Curbside Pickup. Simply leave your preferred pickup time in the "Note" area at checkout.

For pickup location, please use the map at our Homepage

Restock

We only sell distinctive and fine products and we sell a limited amount. We never mass produce.

We frequently post restock news on social media. Follow us on Facebook and Instagram to get the latest update. However, some of the items may not be restocked once they are sold out. Leave a comment if you are expecting a restock of certain products.

Gift Wrapping Services

Free Gift Wrapping Services are offered with selected purchases. Service also can be purchased at an affordable price.

For Customized Gift Wrapping Services, simply leave your preferences in the "Note" area at checkout.

Gift Cards

P & T e-Gift Cards are the perfect gifts for holidays, birthdays, weddings, anniversaries, graduations, and many other special occasions.

They can be easily forwarded to friends and family, and they never expire.

Payments

We accept P & T gift card, cash, debit and credit card payments. Please contact us for WeChat transactions, e-transfer, or other manual payments. 

For Cash on Delivery (COD), please prepare the exact amount as payment for your oder as our delivery personnel do not carry change. 

Unfortunately we do not accept money orders, cheques, or any foreign currencies. 

Returns

No returns or exchanges due to hygiene concerns. 

Promotions

P&T brings you distinctive and fine products. As part of our brand positioning, we very rarely run any sales. We do occasionally run Contests and Giveaways

Follow us on Facebook or Instagram to get the latest update on promotions.

Loyalty Programs coming up soon.

Loyalty Programs

Exciting Loyalty Programs coming up soon.

Sign up for email subscriptions to join. Everything new, in your inbox. Free, forever.

Caring for Silk & Silver

If you were not familiar with cleaning silk or silver products, you may find plenty of instructions and videos online. 

Customer Care

We open 24/7. Please allow maximum 2 business days for a response. 

 

 

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